An Open Access Journal
Table 1 Impact assessment framework [22]
Level | KPIs | Environmental | Economic | Social |
|---|---|---|---|---|
Individual/ user level | Total number of trips made | x | x | |
Modal shift (from car to PT, to sharing, to ...) | x | |||
Number of multimodal trips | x | |||
Attitudes towards PT, sharing, etc. | x | |||
Perceived accessibility to transport | x | |||
Total travel cost per individual/household | x | x | ||
Business/organizational level | Number of customers | x | ||
Customer segments (men/women, young/old, ...) | x | x | ||
Collaboration/partnerships in value chain | x | |||
Revenues/turnover | x | |||
Data sharing | x | |||
Organizational changes, changes in responsibilities | ||||
Societal level | Emissions | x | ||
Resource efficiency (roads, vehicles, land use, ...) | x | x | ||
Citizens’ accessibility to transport services | x | x | ||
Modification of vehicle fleet (electrification, automation) | x | |||
Legal and policy modifications | x | x | x |