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Table 5 The complexity of logics of performance in freight transport services
From: Evaluating the performance of freight transport: a service approach
Freight transport service trajectory | Association with modes of production | Logics of performance | Possibility of quantitative (productivity) indicators |
|---|---|---|---|
M | Industrial Professional | Optimization of physical transport operations (FTL) | yes |
M + I | Flexible sometimes Industrial | Optimization of consolidation of transport operations (LTL) | partial indicators |
Management of information flows | no | ||
Optimization of flexibility of logistics | no | ||
M + I + C | Flexible | Improvement of management and information systems, development of new management and information systems | no |
M + R | Professional Flexible (few cases) | Improvement of coordination processes, quality of interactions, establishment of trust, stabilization of relations (Interface role of transport services) | no |