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Table 2 Research results of the closed ended research questions expressing the benefits and motives for implementing quality and safety management standards
From: Quality and safety systems for the port industry: empirical evidence for the main Greek ports
Section 3: Expected Benefits and Motives | Mean score | Stdev | n |
|---|---|---|---|
Marketing tool | 4.60 | 0.70 | 10 |
port image improvement | 4.50 | 0.53 | 10 |
port services improvement | 4.40 | 0.52 | 10 |
port operations improvement | 4.30 | 0.67 | 10 |
required by the market | 4.30 | 0.67 | 10 |
certification of competitors | 4.22 | 0.97 | 9 |
competitive advantage | 4.20 | 0.63 | 10 |
expansion tendency | 3.80 | 0.79 | 10 |
Decision making | 3.80 | 0.63 | 10 |
level of safety improvement | 3.78 | 1.09 | 9 |
entrance to new markets | 3.70 | 0.82 | 10 |
implementation of other quality and safety systems | 3.60 | 0.84 | 10 |
satisfy legal requirement | 3.57 | 1.81 | 7 |
required by current users /current demand | 3.50 | 0.76 | 8 |
Reduction of cost | 2.70 | 1.06 | 10 |
Future demand | 2.30 | 1.34 | 10 |