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Table 3 Research results of the closed ended research questions expressing the motives for implementing a quality management system

From: Quality and safety systems for the port industry: empirical evidence for the main Greek ports

Section: Shortcomings

Mean score

Stdev

N

Personnel involvement for system development

3,50

0.71

10

Personnel involvement for system maintenance

3,50

0.85

10

Reduced flexibility

2,67

1.22

9

Cost of system development and certification

2,50

0.76

8

Problematic implementation with port operations

2,33

1.22

9

Cost of system maintenance

2,00

0.76

8