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Table 2 List of identified transport and logistics relevant standards (Source: compiled by the Authors)

From: The necessity for a new quality standard for freight transport and logistics in Europe

Standard name

Regulating organisation

Issue Year

Scope

CEN/TR 14310

CEN

2002

Freight transportation services - Declaration and reporting of environmental performance in freight transport chains.

EN 12507 EN - Européen de Normalisation

CEN

2005

Transportation services - Guidance notes on the application of EN ISO 9001:2000 to the road transportation, storage, distribution and railway goods industries.

EN 12522–1

CEN

1998

Furniture removal activities - Furniture removal for private individuals - Part 1: Service specification

EN 12522–2

CEN

1998

Furniture removal activities - Furniture removal for private individuals - Part 2: Provision of Service

EN 12798

CEN

2007

Transport Quality Management System - Road, Rail and Inland navigation transport - Quality management system requirements to supplement EN ISO 9001 for the transport of dangerous goods with regard to safety

EN 13011

CEN

2000

Transportation services - Good transport chains - System for declaration of performance conditions

EN 13816

CEN

2002

Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement

EN 13876

CEN

2002

Transport - Logistics and Services - Goods transport chains - Code of practice for the provision of cargo transport services

EN 14873–1

CEN

2005

Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 1: Specification for the storage facility and related storage provision

EN 14873–2

CEN

2005

Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 2: Provision of the service

EN 14892

 

2005

Transport service - City logistics - Guideline for the definition of limited access to city centers

EN 14943

CEN

2005

Transport services - Logistics - Glossary of terms

EN 15140

CEN

2006

Public passenger transport - Basic requirements and recommendations for systems that measure delivered service quality

EN 15696

CEN

2008

Self storage - Specification for self storage services

ISO 9001

ISO

2008

Quality management systems – Requirements. GetISO (2012) reports that it includes the following eight core principles: improved consistency with traceability; enhanced customer focus; focused leadership; involvement of people; a system approach to management; continual improvement; a factual approach to decision making; and mutually beneficial supplier relations.

ISO 14001

ISO

1996

Environmental management systems—Requirements with guidance for use. The ISO 14000 Environmental Management Group (2002) suggests that this standard is applicable to any organisation that wishes to: implement, maintain and improve an environmental management system;assure itself of its conformance with its own stated environmental policy (those policy commitments of course must be made); demonstrate conformance; ensure compliance with environmental laws and regulations; seek certification of its environmental management system by an external third party organization make a self-determination of conformance.

ISO 28000

ISO

2007

Specification for security management systems for supply chain. The Bureau Veritas (2012) reports ‘ISO 28000 was developed in response to the transportation and logistics industries’ need for a commonly applicable security management system specific to supply chain security. However, companies in many other industries are finding it useful to assess security risks, implement controls, and mitigate arrangements to manage potential security threats and impacts on the supply chain. Quality, safety and customer satisfaction also benefit from this management system. The requirements for ISO 28000 include all critical aspects for supply chain security assurance’.