An Open Access Journal
ID | Short description of the situation where the discomforts occurred | Identification contains characteristics specific to Nordic environments |
---|---|---|
1 | Crowded facilities at the principal terminal creates strain and tension while performing loading tasks. | |
2 | Poor identification of the goods inside the terminal. The driver is forced to search the goods while performing loading. | |
3 | Narrow premises. Not possibilities to use tail gate loader. Risk of slipping and being hurt while ascending or descending the tailgate loader. | |
4 | Difficult to reach control switches while using the tailgate loader, as they are on the other side of the cargo space wall. Order of the switches may vary by manufacturer. | |
5 | Difficulties in securing the load. Floor hooks frozen or rusted. | |
6 | Difficulties in securing the load. Lack of supplies for binding the cargo. | |
7 | Difficulties in securing the load. Mounting hooks below the cargo space not available in all trailers. | |
8 | Difficult to reach. Refuelling difficult as the tank is located in a place with improper access. | |
9 | Uneven ground. Danger of slipping while descending the cargo space. | |
10 | Time pressure. Monday distributions are usually very busy. | |
11 | Unsafe cargo space. During windy weather, the cargo space door might suddenly blow open. | |
12 | Unsafe tailgate loader. Risk of hurting foot by accidentally placing it under the tailgate loader while it is being lifted. | |
13 | Unsafe customer premises. The cooling cabinet is shallow and it is possible to knock head. Driver has to walk by stooping back and neck. | |
14 | Slippery ground at customer courtyard. | X |
15 | The driver may tumble while performing manual lift is performed incorrectly in the cargo space. | |
16 | Cages and the driver might fall from a high level when the driver is at the tailgate loader. Sometimes the driver has to warn other people not to come too near the truck. | |
17 | Unsafe public environment. Crossing a public road with the goods. | X |
18 | Unsafe loading practices. Five boxes have been piled one on the other. Possibility of falling. | |
19 | Unsafe working practices. Handling a light load that is difficult in size and shape. | |
20 | Unsafe working practices. There is a light in the cargo space but the driver tends not to switch it on. | |
21 | Unsafe unloading practices at customer’s premises. Not possibilities to use the tailgate loader. There is a potential risk of being injured by falling under the load. | |
22 | A very narrow space inside the lift at a customer’s premises and goods must be distributed to several floors. | |
23 | Small space to perform unloading at a customer’s courtyard. | |
24 | Unsafe working methods. Very large items must be pulled one or two times in a work shift. | |
25 | Unsafe work environments. Working with heavy loads at the tailgate loader in wintertime. | X |
26 | Fear that a roll container or a similar load may fall from the tailgate loader or from the cargo space when the vehicle is in a tilted position. | |
27 | Carrying goods on public streets at winter conditions. | X |
28 | Unsafe and narrow customer premises. The driver must choose not to drive to the loading dock to save time if there is only one package to be delivered. | |
29 | Approaching a customer’s dock. Reversing alarms are unreliable. There is no clear, marked route for pedestrians. Poor visibility and parking arrangements are inadequate. | |
30 | Cargo space area lighting is insufficient. | |
31 | Loading docks are not marked with the height of the loading ramp. In some vehicles, lifting is difficult as the hand brake may affect the pressure. | |
32 | Loading at the principal terminal. The plots are small relative to the large amount of the goods. Scheduling routes is thus difficult. | |
33 | The driver is forced to seek for goods inside the terminal. | |
34 | The driver must find ways for handling of over-long items. | |
35 | Some of the items to be delivered are stored outside and must be sought. | |
36 | When the side of the cargo space is open at customer’s premises while unloading, there is a risk of the cargo falling. Bad lighting worsens the situation. | |
37 | Unsafe truck body structures. Steps are not included in all vehicle models and the driver must adapt. Foot slips easily. | |
38 | Gear box fixing and the door latch are weak. The driver faces a possibility for hurting himself. | |
39 | Problems related to connecting the trailer to the truck. Clothes get dirty and there is a possibility to hurt hands or head. The placement of plugs may vary by manufacturer. | |
40 | Pallet truck has not been fastened properly inside the cargo space. | |
41 | Placement for different accessories varies inside the cab. The driver may need to adapt to different work environments. | |
42 | The driver does not know how to use ICT devices used for reporting after unloading the goods at customers’ premises. | |
43 | The cargo is not fastened properly because of the difficult shape of the item. | |
44 | Difficult shaped item. Fastening the item is difficult and the driver acts unsafely. | |
45 | The driver is fastening the load incorrectly. Guidance to drivers insufficient. | |
46 | Hooks are icy and placed poorly inside the cargo space. May force to improper load fastening solutions. No assistive devices available. | X |
47 | Moving heavy items alone is difficult and contains many risks at a customer’s premises. | |
48 | The driver is uncertain about the binding point inside the cargo space. | |
49 | Poor communication. When the driver is unloading cargo that has been fastened by someone else, he/she can’t be absolutely sure if it has been fastened safely. | |
50 | The driver chooses not to use the tailgate loader while ascending the cargo space. | |
51 | The driver is uncertain about the load securing process. 12 m-long metal pipes are difficult to fasten. | |
52 | Different kinds of pushcarts available, however the driver chooses not to use them for unloading purposes. | |
53 | Difficulties to reach while using pushcarts inside narrow cargo space. | |
54 | Unsafe loading dock at a customer’s premises. Possibility of falling from the tailgate loader. | |
55 | Installing and lifting cargo space supporters is difficult. Jammed supporters will rip out. | |
56 | Location of the gas tank is problematic. Difficulties when refuelling. | |
57 | Poor lighting at public streets and the unloading work must be performed on the street. | |
58 | Customer’s narrow premises force the driver to move other items out of the way before he/she can start unloading, | |
59 | Pulling a roll cage on a public street in slippery conditions. | X |
60 | The driver is forced to deliver goods inside narrow premises (in this case, a small shop) among clients. |