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Table 2 Studies about the relative importance of quality attributes in regional public transport

From: Preferences in regional public transport: a literature review

Reference

PT modes

Measure

Study area, case

Travel distance

Data

Cost

Availability

Accessibility

Information

Time

Customer care

Comfort

Safety

Environmental impact

Bouscasse, Joly, & Peyhardi [42]

Bus and rail

Modal choice

Rhône-Alpes Région, France

Long

Stated preference survey among citizens

X

   

X

 

X

  

Majumdar & Lentz [40]

Bus

Modal choice

Huntsville, Texas, USA

Medium

Stated preference survey among citizens

X

X

i

 

X

X

X

i

i

Rashedi, Mahmoud, Hasnine, & Habib [43]

Bus and rail

Modal choice

The Greater Toronto and Hamilton Area, Canada

Long

Revealed preference and stated preference survey among citizens

X

i

i

i

i

 

X

  

Zhou, Du, Liu, Huang, & Ran [39]

Bus

Modal choice

Cixi, China

Short

Satisfaction and stated preference survey among citizens

i

X

i

X

X

i

X

i

 

Asensio [45]

Rail

Demand

11 suburban rail networks in Spain

N/A

Panel data covering ridership and independent variables at network level

i

X

    

X

  

Berežný & Konečný [46]

Bus

Demand

Žilina, Slovakia

Short

Stated preference survey among passengers, panel data covering satisfaction levels and ridership

   

X

X

i

i

i

 

Román, Martín, & Espino [20]

Bus

Demand

Gran Canaria, Spain

Medium

Stated preference survey among passengers

i

i

 

i

i

i

X

  

Eboli & Mazzulla [24]

Bus

Satisfaction

Cosenza, Italy

Short

Service performance indicators and customer satisfaction survey

i

X

 

X

X

i

X

i

i

Garrido, de Oña, & de Oña [47]

Bus

Satisfaction

Granada, Spain

Short

Customer satisfaction survey

i

X

i

X

X

i

i

i

 

Grisé & El-Geneidy, [41]

Rail

Satisfaction

The Greater Toronto and Hamilton Area, Canada

Medium

Customer satisfaction survey

X

X

X

i

X

i

X

i

 

Guirao, García-Pastor, & López-Lambas [48]

Bus

Satisfaction

Madrid–Tres Cantos, Spain

Short

Stated preference and customer satisfaction survey

 

X

i

i

X

i

i

X

 

Ramesh, Rao, & Sarkar [49]

Bus

Satisfaction

Visakhapatnam, India

Medium

Stated preference and customer satisfaction survey

i

X

X

 

X

 

X

X

 

Rojo, Gonzalo-Orden, dell’Olio, & Ibeas [50]

Bus

Satisfaction

Castilla y León, Spain

Long

Customer satisfaction survey

X

X

 

i

i

 

X

i

 

Stern [51]

Bus

Satisfaction

Northern Negev, Israel

Short

Stated preference survey among citizens

i

X

  

X

    
  1. Results are summarised in the table with quality categories included in the analysis (marked by i) and discussed by the authors as being important (X). In most cases, each category included comprises several more specific quality attributes. Results regarding these more specific quality attributes are not shown in the table, but are described in the text