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Table 3 Standardization of evaluation indicators data in German ports. (Source: Authors)
From: Port selection based on customer questionnaire: a case study of German port selection
| Â | Wilhelmshaven | Hamburg | Bremen | Bremerhaven |
|---|---|---|---|---|
 Freight Rate(C1) | 0.07 | 0 | 0 | 0 |
 Side Condition(C2) | 1 | 0.50 | 0.64 | 0.64 |
 Volume Incentive(C3) | 1 | 1 | 1 | 1 |
 Freight Stability(C4) | 1 | 0.90 | 0.90 | 0.90 |
 Quotation Efficiency(C5) | 1 | 1 | 1 | 1 |
 Service Route Quality(C6) | 0.70 | 1 | 0.80 | 0.90 |
 Cargo Tracing(C7) | 1 | 1 | 1 | 1 |
 Transshipment Efficiency(C8) | 0.80 | 1 | 0.9 | 0.90 |
 Emergency Response(C9) | 0.95 | 1 | 0.95 | 1 |
IT System(C10) | 1 | 1 | 1 | 1 |
 Global Cooperation(C11) | 1 | 1 | 1 | 1 |
 Cooperative History(C12) | 0.89 | 1 | 0.89 | 1 |
 Business Claims(C13) | 0.90 | 1 | 1 | 1 |
 Strategic Compatibility(C14) | 1 | 1 | 1 | 1 |
 Company Reputation(C15) | 1 | 1 | 1 | 1 |
 Financial Situation(C16) | 1 | 1 | 1 | 1 |