An Open Access Journal
From: Why drivers are frustrated: results from a diary study and focus groups
Category | Subcategory | Example |
---|---|---|
Traffic | ||
 | Finding parking | ‚no free parking spots‘ |
‚my usual parking spot was taken‘ | ||
Dense traffic | ‚I had to wait for two red light cycles’ | |
‚standing three hours because of traffic jam’ | ||
Red lights | ‚I had to wait for 9 min at a closed train gate’ | |
‚many red lights and high traffic density’ | ||
Construction sites | ‚roadworks and road constriction’ | |
‚long roadworks with speed limits’ | ||
Unclear traffic management | ‚missing lane change from the center lane to the left lane’ | |
Unnecessary traffic rules | ‚many trucks and speed limits for no clear reason’ | |
in-car | ||
 | Human-Machine-Interface | ‚setting up the navigation system was so complicated I had to stop on the right hand side’ |
‚Android Auto updated, all settings were changed. I had to leave the highway and change back all settings’ | ||
Events before start of ride | ‚co-driver complains about driving style’ | |
‚badly cognizable pedestrian because of bad weather conditions’ | ||
Social environment | ‚argument with my son’ | |
‚car passengers linger at the roadhouse’ | ||
Technical defect | ‚breakdown of the car, damaged beyond repair’ | |
‚flat tire on the highway’ | ||
Wrong information about traffic | ‚Route diversion isn’t displayed in the navigation system’ | |
self-inflicted | ||
 |  | ‚forgot my chip-card to get into the parking garage’ |
‚I got caught in a speed trap’ | ||
weather conditions | ||
 |  | “Having to drive slowly because of snow’ |
“bad sight because of blinding lights of oncoming vehicles in the snow’ | ||
others | ||
 |  | ‚something clatters in the trunk’ |
‚only bad music in the radio and everywhere the same music’ |