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Table 1 Frustrating situations sorted by categories and subcategories with examples

From: Why drivers are frustrated: results from a diary study and focus groups

Category

Subcategory

Example

Traffic

 

Finding parking

‚no free parking spots‘

‚my usual parking spot was taken‘

Dense traffic

‚I had to wait for two red light cycles’

‚standing three hours because of traffic jam’

Red lights

‚I had to wait for 9 min at a closed train gate’

‚many red lights and high traffic density’

Construction sites

‚roadworks and road constriction’

‚long roadworks with speed limits’

Unclear traffic management

‚missing lane change from the center lane to the left lane’

Unnecessary traffic rules

‚many trucks and speed limits for no clear reason’

in-car

 

Human-Machine-Interface

‚setting up the navigation system was so complicated I had to stop on the right hand side’

‚Android Auto updated, all settings were changed. I had to leave the highway and change back all settings’

Events before start of ride

‚co-driver complains about driving style’

‚badly cognizable pedestrian because of bad weather conditions’

Social environment

‚argument with my son’

‚car passengers linger at the roadhouse’

Technical defect

‚breakdown of the car, damaged beyond repair’

‚flat tire on the highway’

Wrong information about traffic

‚Route diversion isn’t displayed in the navigation system’

self-inflicted

  

‚forgot my chip-card to get into the parking garage’

‚I got caught in a speed trap’

weather conditions

  

“Having to drive slowly because of snow’

“bad sight because of blinding lights of oncoming vehicles in the snow’

others

  

‚something clatters in the trunk’

‚only bad music in the radio and everywhere the same music’