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Table 2 Frustrating situations sorted by categories and subcategories with examples

From: Why drivers are frustrated: results from a diary study and focus groups

Category

Subcategory

Example

traffic

 

Construction sites

‘roadworks’

‘track width of roadworks’

Dense traffic

‘traffic jam due to an accident’

‘slow traffic flow in the rush hour’

Finding parking

‘didn’t find a parking spot’

‘parking in big cities’

Red lights

‘bad traffic light circuit’

‘no green wave on the main street’

Slow vehicles

‘stuck behind a truck on a curvy road’

‘slow car on the road’

Unclear traffic management

‘too many road signs’

‘badly signposted diversion road’

Unnecessary traffic rules

‘unnecessary speed limit’

‘traffic light circuit led to a long latency at night’

in-car

 

HMI

‘drive in a rental car with a lane departure warning system that constantly warned me in a roadwork section’

‘infotainment-system hangs while driving’

 

Social environment

‘co-driver constantly instructs me while driving’

‘co-driver criticizes my driving mode’

 

Technical defect

‘malfunctions of the car’

‘car didn’t recognize the car key’

 

Wrong information about traffic

‘obsolete traffic news’

‘suddenly blocked road’

others

  

‘bad roads (potholes)’

‘too expensive fuel’

self-inflicted

  

‘got caught in a speed trap’

‘got lost while driving’

weather

  

‘bad view and difficult driving conditions’

‘too much heat in the car’