An Open Access Journal
Section | Priority area | Main question | Follow-up prompts |
---|---|---|---|
Foundation questions | Understanding of the MaaS concept | Could you describe in your own words what Mobility as a Service (MaaS) is? | • What are the main features of MaaS? • How would it work in practice? |
Primary questions | Evaluation criteria of MaaS plans | What was going through your mind when you were choosing between the presented MaaS plans? | • Most important factors you were looking for when considering the plans? • Anything you were specifically looking for and why? • Anything that specifically discouraged/deterred you from choosing certain plans and why? • Specific modes? • Additional features? • Price vs mode tradeoff? |
Secondary questions | Overall attitude towards MaaS | Overall, what was your impression of the MaaS concept in general? | • Would you be interested in signing up? • What would make you more interested? • Are there any barriers? • Anyone you know who would be interested? |