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From: Governance challenges of mobility platforms: the case of Merwede, Utrecht
Actors | Phase(s) of involvement | Responsibilities |
---|---|---|
Landowners, united in a Collective of Owners (six developers and the City of Utrecht (as a private agent)) | Development phase and operational phase | - Developing physical elements of mobility concept (e.g. parking spots, mobility shops) and public space (e.g. bicycle bridges) - Selling physical elements of mobility concept (when completed and operational) |
City of Utrecht (as a public agent) | Development phase and operational phase | - Implementing mobility policies that support mobility concept (e.g. parking policy, bicycle policy, Park & Ride) - Aligning mobility policies and contracts with other governments - Investing in public infrastructure |
Mobility enterprise (including mobility director) | Operational phase | - Safeguarding, operating and further developing mobility concept (e.g. quality management, traffic control) - Owning or renting parking spots, renting mobility shop - Monitoring and tweaking progress and use of mobility concept - Managing contract(s) with service operator(s) - Coordination partnership between parties involved (e.g. landowners, City of Utrecht, real estate owners) for mobility issues |
Mobility service operator(s) | Operational phase | - Recruiting and coordinating transport provider(s) - Providing memberships/subscriptions and collecting service fees - Operating digital platform - Operating mobility shop (customer service) - Overseeing further development of services |
Transport provider(s) | Operational phase | - Providing mobility service(s) |
User(s) | Operational phase | - Using mobility service(s) |
Parking operator(s) | Operational phase | - Operating parking garages (e.g. reservation system, regulation of access) |