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Table 3 List of (potential) key actors involved in the development of Merwede (adapted from [6], pp. 17–18 [22];)

From: Governance challenges of mobility platforms: the case of Merwede, Utrecht

Actors

Phase(s) of involvement

Responsibilities

Landowners, united in a Collective of Owners (six developers and the City of Utrecht (as a private agent))

Development phase and operational phase

- Developing physical elements of mobility concept (e.g. parking spots, mobility shops) and public space (e.g. bicycle bridges)

- Selling physical elements of mobility concept (when completed and operational)

City of Utrecht (as a public agent)

Development phase and operational phase

- Implementing mobility policies that support mobility concept (e.g. parking policy, bicycle policy, Park & Ride)

- Aligning mobility policies and contracts with other governments

- Investing in public infrastructure

Mobility enterprise (including mobility director)

Operational phase

- Safeguarding, operating and further developing mobility concept (e.g. quality management, traffic control)

- Owning or renting parking spots, renting mobility shop

- Monitoring and tweaking progress and use of mobility concept

- Managing contract(s) with service operator(s)

- Coordination partnership between parties involved (e.g. landowners, City of Utrecht, real estate owners) for mobility issues

Mobility service operator(s)

Operational phase

- Recruiting and coordinating transport provider(s)

- Providing memberships/subscriptions and collecting service fees

- Operating digital platform

- Operating mobility shop (customer service)

- Overseeing further development of services

Transport provider(s)

Operational phase

- Providing mobility service(s)

User(s)

Operational phase

- Using mobility service(s)

Parking operator(s)

Operational phase

- Operating parking garages (e.g. reservation system, regulation of access)