An Open Access Journal
Code | Variable | PT user | PV user | ||
---|---|---|---|---|---|
Mean | StdDev | Mean | StdDev | ||
S1 | Service hour | 4.02 | 0.92 | 3.64 | 1.03 |
S2 | Proximity | 3.98 | 0.84 | 3.64 | 0.98 |
S3 | Frequency | 4.05 | 0.91 | 3.71 | 0.99 |
S4 | Punctuality | 3.81 | 0.98 | 3.46 | 1.00 |
S5 | Speed | 3.73 | 0.95 | 3.32 | 0.99 |
S6 | Cost | 3.80 | 1.14 | 3.19 | 1.15 |
S7 | Accessibility | 3.81 | 0.99 | 3.26 | 1.15 |
S8 | Intermodality | 3.80 | 0.96 | 3.42 | 1.07 |
S9 | Individual space | 3.19 | 1.10 | 2.80 | 1.08 |
S10 | Temperature | 3.06 | 1.12 | 2.52 | 1.05 |
S11 | Cleanliness | 2.88 | 1.15 | 2.46 | 1.06 |
S12 | Safety | 3.76 | 0.99 | 3.57 | 0.97 |
S13 | Security | 3.36 | 1.03 | 3.10 | 1.02 |
S14 | Information | 3.67 | 1.03 | 3.57 | 0.96 |
GS | General satisfaction | 4.14 | 0.89 | 3.65 | 1.05 |