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Table 4 Walking information provision in test case throughout the different MaaS1

From: Pedestrian mobility in Mobility as a Service (MaaS): sustainable value potential and policy implications in the Paris region case

 

(A) Bonjour RATP

(Figs. 4, 5, 6)

(B) IDFM App

(Fig. 7)

(C) Google Maps

(Fig. 8)

(D) Citymapper

(Fig. 9)

Information for full walking itineraries

GPS guidance, total travel distance and time, emissions of CO2 and equivalent emissions if trip taken by car, and calories burned

Full walking itinerary is shown at the end of the list menu of PT itinerary suggestions, and it appears only if the option “Good walker” has been selected. Other information provided includes GPS guidance, total distance, and travel time, CO2 emitted, and accessibility warnings2

Three different walking route options displayed in the map with the total walking time are shown. One option shows the same route offering to take a shared electric bikes and e-kick scooters. Total walking time and distance and step-by-step written instructions. A preview of the trip on the map, and the visualization of the elevation of the terrain throughout the trip. Satellite view

Walking itinerary shown in the dedicated button over the checkerboard menu. Two route possibilities: (1) fast and (2) main roads. Total walking time and distance for each of the options. Button for help for inquiries about problems with the proposed itineraries. GPS navigation guidance

Information for walking in PT itineraries

Total walking travel time before or after the trip. After selection of trip, walking travel times, visual route, and information on the metro entry to take are provided. CO2 and equivalent emitted, equivalent if trip had been taken by car, and calories burned are shown

Total walking time provided for all the PT suggested trips right below the total travel time. Walking route visible in map. Information on the metro entry to take. Other information provided includes GPS guidance, total distance, and travel time, CO2 emitted, and accessibility warnings2

Walking time before or after the connection with PT is provided for some itineraries in the suggestions’ list menu. Results are shown by the following categories: recommended route, more by subway, more by bus, also consider (shared car-based and micromobility services). Other features include accessibility, temperature, and crowd level user assessment, add trip to calendar, and transport agency info link

PT itineraries are shown on a list menu below the checkerboard “modes” menu. No walking information is provided at this stage. Once the PT itinerary is selected, walking time is provided for before, during (changes between platforms) and after the trip. GPS guidance. Button to activate the visualization of the traffic layer on the map, to save the trip as favorite, and to share the trip

General app settings and trip customization options

(a) Accessible journeys3 (yes/no switch)

(b) Transport modes:

RER / Transilien, Metro, Bus / Noctilien, Tram (yes/no switch)

(a) My travel profile3:

Walk speed (Good, Normal walker or walker with difficulties)

Biking level (beginner, intermediate, experienced)

Wheelchair traveler (yes/no switch)

(b) PT:

RER, Train, Metro, Funicular, Rail shuttle, Tramway, Bus (yes/no switch)

(c) Other Modes:

Personal bike, bike sharing station, bike sharing, ride sharing (yes/no switch)

(a) Walking route3: Route options: Avoid ferries. Other options: Add stop, Search services along route (Gas station, restaurant, café, fast food, groceries, ATMs)

(b) PT route: Preferred modes: Bus, Tram, Subway, Tram, and Light rail. Route options: best route, fewer transfers, less walking, wheelchair accessible, lowest cost. Connections to transit: drive, ride service, bicycle

(c) General settings (main screen): Accessibility for wheelchair users. Navigation settings: Sound and voice: mute, guidance volume, voice settings. Route options: Avoid highways / tolls / ferries. Map display: Color scheme, and distance units. Driving options: Speedometer, driving notifications

Nine options available4, classic and step-free are free, and Bus + , Train + , Walk less, Mixed, Simple, Turbo, Price-based, require a Club membership. General app settings (main screen) show statistics on calories burned, total CO2 saved with transport choices made, and economies made

  1. 1Data retrieved from the apps by the authors
  2. 2A list of accessibility warnings based on the presence of sounds, lights, assistance, elevators is offered. A phone number for travelers with disabilities, and the amount of CO2 emitted during the trip, this information is also shown for PT itineraries
  3. 3Custom options are available through a “parameters” icon button
  4. 4The custom options are shown in the navigation bar at the bottom of the screen