Table 5 Second round Delphi panel on the logistics quality standard implementation

Some standards regarding security and environment should have a minimum level set by state legislation to create an even market level playing field.

Yes

Logistics quality standards are already implemented in terms and agreements between service providers and users. The issue is not implementation, but awareness of what may be demanded by users, particularly small ones. The big ones know what to demand.

Yes

The voluntary agreement should be defined by the provider

Divided Opinion

There should be a minimum level implemented by European legislation and the extra need of customers should be dealt with by voluntary agreement

Divided Opinion