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Table 2 Raw data of the indicators of four German ports (Source: Authors)

From: Port selection based on customer questionnaire: a case study of German port selection

Indicators

Wilhelmshaven

Hamburg

Bremen

Bremerhaven

Data Sources

 Freight Rate(C1)

$1400/Feu

$1500/Feu

$1500/Feu

$1500/Feu

Market Offer

 Side Condition(C2)

14 Days

7 Days

9 Days

9 Days

Market Offer

 Volume Incentive(C3)

$10/Feu

$10/Feu

$10/Feu

$10/Feu

Expert Survey

 Freight Stability(C4)

100

90

90

90

Expert Survey

 Quotation Efficiency(C5)

100

100

100

100

Expert Survey

 Service Route Quality(C6)

70

100

80

90

Expert Survey

 Cargo Tracing(C7)

100

100

100

100

Expert Survey

 Transshipment Efficiency(C8)

80

100

90

90

Expert Survey

 Emergency Response(C9)

90

95

90

95

Expert Survey

 IT System(C10)

100

100

100

100

Expert Survey

 Global Cooperation(C11)

100

100

100

100

Expert Survey

 Cooperative History(C12)

80

90

80

90

Expert Survey

 Business Claims(C13)

90

100

100

100

Expert Survey

 Strategic Compatibility(C14)

100

100

100

100

Expert Survey

 Company Reputation(C15)

100

100

100

100

Expert Survey

 Financial Situation(C16)

100

100

100

100

Expert Survey

  1. Note: Freight Rate and Side Condition are calculated by the container liners’ offer, and other indicators are calculated from questionnaire surveys and interviews with customers and experts