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Table 9 Weight scores and ranking of main criteria and sub-criteria

From: An integrated grey AHP-MOORA model for ameliorating public transport service quality

Main Criteria Weights of the Main Criteria Rank Sub-criteria Weights of the Sub-criteria Final Weights Rank
C1: Approachability 0.1172 3 C1.1 0.6660 0.0781 5
C1.2 0.3066 0.0359 7
C1.3 0.0274 0.0032 11
C2: Directness 0.0437 5 C2.1 0.5497 0.0240 8
C2.2 0.4503 0.0197 9
C3: Reliability 0.2550 2    0.2550 2
C4: Time availability 0.0593 4 C4.1 0.8890 0.0527 6
C4.2 0.1109 0.0066 10
C5: Speed 0.5248 1 C5.1 0.6131 0.3218 1
C5.2 0.1663 0.0873 4
C5.3 0.2206 0.1158 3