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Table 2 Key benefits of inclusive railway design

From: Step-free railway station access in the UK: the value of inclusive design

Level

Benefits

Individual (that is, persons with reduced mobility or PRMs)

Economic

Mental Health

Physical Health

- Greater access to job opportunities, especially those located near railway routes

- Lower transport costs (e.g. lower reliance on more expensive transport modes like taxis)

- Reduced levels of travel anxiety

- Increased self-confidence/esteem and greater dignity

- Lower sense of social isolation (and negative health outcomes like depression)

- More social interactions and engagement in the community

- Reduced levels of bodily pain and fatigue when travelling

- Reduction in the number of people killed or seriously injured by falls

Rail Operator

Direct Revenue

Indirect Revenue

Others

- New PRM users

- New non-PRM users due to better rail travel experience

- Secondary benefits resulting from greater vibrancy of places and a thriving local economy

- Better corporate image/reputation

- Fulfilment of corporate social responsibility

Wider Society

Economic

Environmental

Social

- PRMs benefit from reduction in unemployment

- Increased productivity with PRMs joining the job market

- Reduction in government health expenditure, especially in relation to mental health issues among PRMs

- Modal shift from more carbon-intensive transport modes like cars and taxis to railways (e.g. improvements in air quality, a decrease in CO2 emissions)

- Reduced burden on families and care-givers of PRMs

- Reduced social segregation

- Increased harmony contributing to a more inclusive society