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Table 2 Key benefits of inclusive railway design

From: Step-free railway station access in the UK: the value of inclusive design

Level Benefits
Individual (that is, persons with reduced mobility or PRMs) Economic Mental Health Physical Health
- Greater access to job opportunities, especially those located near railway routes
- Lower transport costs (e.g. lower reliance on more expensive transport modes like taxis)
- Reduced levels of travel anxiety
- Increased self-confidence/esteem and greater dignity
- Lower sense of social isolation (and negative health outcomes like depression)
- More social interactions and engagement in the community
- Reduced levels of bodily pain and fatigue when travelling
- Reduction in the number of people killed or seriously injured by falls
Rail Operator Direct Revenue Indirect Revenue Others
- New PRM users
- New non-PRM users due to better rail travel experience
- Secondary benefits resulting from greater vibrancy of places and a thriving local economy - Better corporate image/reputation
- Fulfilment of corporate social responsibility
Wider Society Economic Environmental Social
- PRMs benefit from reduction in unemployment
- Increased productivity with PRMs joining the job market
- Reduction in government health expenditure, especially in relation to mental health issues among PRMs
- Modal shift from more carbon-intensive transport modes like cars and taxis to railways (e.g. improvements in air quality, a decrease in CO2 emissions) - Reduced burden on families and care-givers of PRMs
- Reduced social segregation
- Increased harmony contributing to a more inclusive society