An Open Access Journal
From: Mobility-as-a-Service users: insights from a trial in Sydney
 | Ex-ante questionnaire | Pulse questionnaire | Mid-trial interviews | Ex-post questionnaire |
---|---|---|---|---|
When | Prior to the trial (July–August 2019) | During the trial (after each trial month) | During the trial (February 2020) | After the trial (April 2020) |
What | Multiple-choice questions, open-ended questions, and Likert-scales | Open-ended questions and a Likert-scale | Interview guide with general themes and sample questions | Multiple-choice questions, open-ended questions, and Likert-scales |
Target group | IAG employees that primarily worked at a Sydney office (~ 8000) | Trial participants | Trial participants | Trial participants |
Incentive | None | None | None | AUD$50 gift card |
Responses | n = 2261 | n = 111 | n = 27 | n = 70 |
Response rate | N/A | 24%2 | 30% | 77% |
Traceability | Linked to participant ID | Anonymous | Linked to participant ID | Linked to participant ID |