An Open Access Journal
Table 4 Example interview questions
Theme | Example questions |
|---|---|
People | Who (which actors) to involve, how and when? |
What does stakeholder/actor mean? | |
How are citizens and or users engaged in the MaaS/RMaaS process | |
What is the role of a provider? | |
Policy | What efforts had been undertaken to develop a research or business case for MaaS/RMaaS? |
How are terms such as ‘transport’ ‘mobility’ or ‘rural’ defined? | |
What state of readiness is MaaS/RMaaS technology in your location? | |
Practice | What was your procurment process and journey? |
What role, if any, does politics both locally and nationally have on MaaS/RMaaS? | |
How is MaaS/RMaaS financed/funded? | |
Place | The journey of pilots from implementation to their future success—the whole cycle (as visualled by the encompassing circular arrow) |