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Table 11 Areas of action to facilitate less car-dependent habits through MaaS

From: Assessing the intention to uptake MaaS: the case of Randstad

Area of action

Objective

Cluster

1

2

3

4

Implementation of free MaaS trials

Understand individuals’ perspective (preferences, expectations, etc.)

Definition of marketing and promotion campaigns

Highlight the potential of MaaS to facilitate a predictable and seamless travel experience through the provision of real-time information

   

Reinforce the predisposition of travellers to combine different public transport services, as well as these with active options

 

  

Encourage the access to ‘new mobilities’ as complementary options

 

 

Design of travel-planning applications

Provide individuals with an intuitive and user-friendly interface

  

Ensure robust data protection and privacy

  

 

Pricing schemes

Integrate incentives and bonuses into MaaS “bundles” to reward sustainable behaviours