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Table 9 Technology-related characteristics of the ‘traveller profiles’

From: Assessing the intention to uptake MaaS: the case of Randstad

Cluster (CL)

CL1

CL2

CL3

CL4

Traveller profile

Short-duration commuters

Active travellers

Traditional car-supporters

MaaS admires

Technology-related characteristics (%)

N = 119

N = 123

N = 106

N = 70

Smartphone availability *

 Yes

93.3

93.7

93.4

100

Kruskal–Wallis not significant

Use of travel-planning applications***

 Never

1.7

5.7

9.4

0.0

 Almost never

8.4

5.7

12.3

2.9

 Sometimes

21.8

35.2

36.8

2.9

 Frequently

49.6

38.4

34.0

58.8

 Always

18.5

15.1

7.5

35.3

Kruskal–Wallis significant (p < 0.01)

Type of information demanded***

 Mode of transport: M(SD) 1

3.66 (0.978)

3.55 (0.919)

3.32 (1.065)

4.44 (0.660)

 Incidences

3.82 (0.965)

3.69 (0.927)

3.40 (0.912)

4.24 (0.819)

 Accessibility

2.84 (1.157)

2.74 (1.104)

2.68 (1.056)

4.38 (0.739)

 Parking at destination

3.39 (1.144)

2.94 (1.187)

3.08 (1.006)

4.50 (0.615)

 Environmental impact

2.73 (1.039)

2.81 (1.046)

2.64 (0.968)

4.21 (0.729)

 Physical activity

2.78 (1.158)

2.92 (1.090)

2.48 (1.035)

4.15 (0.821)

  1. 1Mean (standard deviation): Likert scale 1–5
  2. ***p < 0.001; **p < 0.01; *p < 0.05, when testing the relation with the variable ‘intention to uptake MaaS’ (Chi-Square test)